Our Solutions
Convergent’s products and services are designed
to help you maximize your firm’s acquisition and retention
of retirement plan clients while minimizing your firm’s compliance
exposure.
ERISA Compliance Solutions
In an industry as heavily
regulated as the retirement services industry, compliance can mean
the difference between success and failure. The compliance spotlight
often centers on exposure associated with government fines and penalties.
However, savvy industry veterans recognize that compliance is as
much about client confidence and retention as it is about avoiding
fines and penalties. That’s why we view compliance holistically,
considering client confidence and retention implications as well
as your organization’s exposure to fines and penalties.
For over 20 years, the
principals of Convergent have conducted compliance audits and helped
develop compliance programs for some of the nation’s largest
and most successful retirement plan providers.
Whether assisting your organization
with forms and documents, processing procedures, reporting and disclosure
requirements, or marketing collateral, we consider compliance-related
risk from all angles and work with you to develop a sound compliance
infrastructure that minimizes your exposure to fines and penalties
while increasing client confidence and retention.
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Training and Development Solutions
A well-designed overall training and development
strategy can drive your organization forward, inspire your sales
and support teams to be more effective, and provide the hard skills
your employees and distribution channels need to build a sustainable
advantage for your firm.
We should know. Convergent’s team members
have created and delivered high-impact professional development
and job-specific training programs for some of the largest and most
successful retirement plan providers in the country.
We have created a proprietary educational framework
for developing and deploying highly targeted training and development
solutions to five distinct groups:
- Compliance & Operations
- Plan Sponsors
- Sales & Marketing
- Investors/Participants
- Customer Service
Recognizing that effective education requires
more than simple recitation of subject matter expertise, we develop
education solutions that are grounded in sound adult learning principles.
All of our education solutions engage the learner in multiple ways
to ensure maximum retention and maximum return on your education
dollars. This approach ensures bottom-line results through improved
job performance and job satisfaction and increased selling and servicing
effectiveness.
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Business Development Solutions
Gone forever are the days of “build it and
they will come” and “one size fits all.” In their
wake, a new paradigm for success is emerging in the retirement services
industry. This new paradigm rewards firms that are committed to
constant product adaptation and innovation, refined market segmentation,
and strategic distribution and servicing partnerships. In this increasingly
complex playing field, product fads come and go in the blink of
an eye, millions are spent on “must-have” technology that
is often obsolete before roll out, and yesterday’s competitors
often become strategic partners, seemingly overnight.
In the midst of this uncertainty, industry executives
are called upon to make critical business decisions that will position
their firms for sustainable growth. Those that will excel in this
environment need a solid grasp of the industry’s trajectory:
where it’s been, where it currently stands, and where it’s
going.
For years, our senior members have helped the
nation’s leading retirement plan providers adapt to the ever
changing retirement industry landscape. Having worked with many
of the nation’s leading retirement providers to develop some
of today’s best-of-breed retirement plan products and services,
we have first-hand knowledge of the current state of the industry.
And, through vigilant industry monitoring and ongoing networking
relationships with other industry leaders, we stay ahead of the
curve to ensure that our clients can do the same.
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